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Effective Personal Communication
"Banality is a
symptom of non-communication. Men hide behind their cliches."
-- Eugene Ionesco
Time is money,
the written word is essential, but how we communicate and
portray ourselves to others is paramount. Learn to become an
effective communicator one to one. This full day seminar will
help create a confident person who knows how to convey ideas to
others.
Course topics include:
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Listening skills
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Body language
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Distractions
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What to say and what not to
say
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Become proactive
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Dress for success
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Personal attributes
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Voice exercises
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Preparation
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Image building
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Telephone skills
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Dealing with management
hierarchy
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English as a Second Language
"A
man who knows two languages is worth two men."
-- French Proverb
While many people have working
knowledge of English, it is at times difficult to understand the
nuances of the English language. This seminar is designed for
those not born in the United States but are working here. This
is a seminar that could also be provided to spouses.
Course topics include:
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Organizational issues
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Grammar
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Writing
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Language differences
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Logic
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Melding cultural concepts
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Spoken differences
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American expectations
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Expectations
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Word choice
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Interview Skills
"If you are just
like everyone else, I am not interested. We are not hiring
everyone else." -- CollegeGrad.com
Being able to
interview successfully is an integral part of a manager's
responsibilities. A full assessment of a candidate must be made
in a short period of time. This full day seminar will provide
the necessary skills to become more a more effective
interviewer.
Course topics include:
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Role playing
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The art of negotiation
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Interpreting the application
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Great questions to ask
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Keep it legal
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Body language
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What are you looking for
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Keeping emotions at bay
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Professionalism
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Effective questioning
techniques
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Learn about the candidate
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Comparing candidates
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Thinking out of the box
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Public Speaking
"I have always
been among those who believed that the greatest freedom of
speech was the greatest safety, because if a man is a fool, the
best thing to do is to encourage him to advertise the fact by
speaking." -- Woodrow Wilson
Public speaking
is when one presents in front of a small or large group. This
seminar is done over three half days to allow participants to
practice what is taught. Instructors from The Enrichment
Center will individualize each program to meet the needs of your
staff
Course topics include:
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Who is the audience?
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Use of props
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Writing the speech
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Introductions
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Main body
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Conclusions
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Development
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Word choice
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Tricks and gimmicks
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Humor
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Organizational issues
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Performance
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Non-verbal communication
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Practice
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Room set up
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Stage fright
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Time Management
"Remember that
time is money" -- Benjamin
Franklin
This one day
seminar incorporates into new practices the participants'
strengths while recognizing and eliminating weaknesses. The
implementation of new and time proven time management techniques
will enhance the participants' work effectiveness. Instructors
from The Enrichment Center will individualize each program to
meet the needs of your staff
Course topics include:
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Clarify objectives
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Maximizing time
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Goal setting
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Delegation
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Personal image
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Interpersonal skills
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Value time
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Practice advanced planning
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Learn to say no to
unreasonable requests
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Motivational issues
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Multi tasking
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Avoid wheel spinning
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Use of physical and emotional
energy
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Targets?
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Is it the right time? With the
right people? For the right reasons?
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Paper pushing
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Putting out fires
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Accountability
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Commitment
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Written Business Communications
"It is dangerous to leave
written that which is badly written."
-- William Carlos Williams
During this
full day seminar, participants will learn the importance of the
written word and how to become an effective writer. By
understanding the skills needed to improve style and accuracy,
participants will become better writers.
Course topics include:
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The target audience for
the written document
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Clarity using appropriate word
choice
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Incorporating technical jargon
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Introductions
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Main body
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Conclusions
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Persuasive techniques
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Grammar
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Clarity
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Letters
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Emails
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Correspondence
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Conciseness
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Good writing
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